Contact us

If you have any suggestions, enquiries or complaints on our products and/or services, you may contact our Client Services Department via phone or email as follows:

Client Services Tel: 603 - 2778 1000
E-mail: cs.my@eastspring.com

Institutional Business Contact:
Pan Mee Lin
Senior Client Portfolio Manager
Tel: 603 - 2789 3308

Please fill in the following information to facilitate customer service staff to contact you during business hours.


Head Office

Eastspring Investments Berhad

Level 22, Menara Prudential
Persiaran TRX Barat
55188 Tun Razak Exchange,
Kuala Lumpur, Malaysia.
General Line: 603 2778 3888

Need help to settle your investment dispute?

If you are an individual or a sole proprietor investor and dissatisfied with the outcome of the internal dispute resolution process, please refer your dispute to the Securities Industry Dispute Resolution Center ("SIDREC") via the following modes. You may do so within 180 days of receiving the final answer from us or after 90 days from filing the complaint, if there was no response from the Manager.

  • via phone to : 603-2282 2280
  • via fax to : 603-2282 3855
  • via email to : info@sidrec.com.my
  • via letter to : Securities Industry Dispute Resolution Center (SIDREC)

Unit A-9-1, Level 9, Tower A
Menara UOA Bangsar
No. 5, Jalan Bangsar Utama 1
59000 Kuala Lumpur